Below you will find our Conditions of Use. These always apply when you use or place an order through our website and contain important information for you as a buyer. Read the Terms and Conditions therefore carefully. We also suggest you to save or print these terms and conditions so that you can review them again at a later time.
1 Vertiloom: established in Ooigem and registered with the Chamber of Commerce under registration 0898.307.003 trading as Van Parijs Wouter.
2 Website: visit the website of Vertiloom through www.vertiloom.com and all its subdomains.
3 Customer: the natural person not acting in a professional or business that enters into an Agreement with Vertiloom and / or has registered on the Website.
4 Contract: any agreement or contract between Vertiloom and Customer of any agreement form an integral part of the Terms and Conditions.
5 General Conditions: these General Terms and Conditions.
1 All offers, agreements and deliveries of Vertiloom the General Conditions apply, unless expressly agreed otherwise in writing.
2 If Customer in his order, acknowledgment or acceptance notification provisions or conditions that deviate from or not included in the General Conditions, these are for Vertiloom only binding if and insofar as they are expressly accepted in writing by Vertiloom.
3 In the event that besides these terms and conditions specific product or service conditions apply, these conditions also apply, but the Customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him.
Prices and information
1 All prices quoted on the Website and other materials derived from Vertiloom are inclusive of VAT and other levies imposed by the government.
2 If shipping costs are included, this will clearly time for the conclusion of the Agreement are listed. In addition, these costs in the order process will be displayed separately.
3 The content of the website has been compiled with the greatest care. Vertiloom can not guarantee that all information on the website at any time is accurate and complete. All prices and other information on the website and in other materials derived from Vertiloom are therefore subject to manifest programming and typing errors.
4 Vertiloom can not be held responsible for (color) deviations due to monitor quality.
1 The Agreement is concluded at the time of acceptance of Customer's offer Vertiloom and fulfilled the conditions set by Vertiloom.
2 If the Customer has accepted the offer electronically, Vertiloom immediately confirm electronically receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the customer has the option to terminate the Agreement.
3 If it appears that the acceptance or otherwise distributed to entering into the Agreement by Customer incorrect information Vertiloom entitled to only fulfill its obligation after the correct data is received.
4 Vertiloom may notify the Customer within the law or to be honored, but also of all the facts and factors that are important to a sound conclusion of the Agreement. If Vertiloom under this investigation was justified in order not to enter into the agreement, he is entitled to refuse an order or request or to implement special conditions, such as linking payment.
5 Vertiloom has the right to refuse orders from customers who act in the exercise of their profession or business.
1 To make the best use of the Website, Customer can register using the registration / account sign-in option on the Website.
2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for choosing a sufficiently reliable password.
3 Customer must have credentials are username and password strictly confidential. Vertiloom is not liable for abuse of login data and should always assume that a customer who registers on the website is actually that Customer. All of which is done through the account of Customer, is the responsibility and risk of the Customer.
4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change his password and / or set Vertiloom thereof so Vertiloom can take appropriate action.
1 Once the order is received by Vertiloom, Vertiloom send the products subject to the provisions of paragraph 3 of this Article asked as soon as possible.
2 Vertiloom is entitled to engage third parties to perform the obligations under the Agreement.
3 On the Web Site is clearly time for the conclusion of the Agreement described how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or specified, then products are supplied in any case within 30 days.
4 If Vertiloom products can not deliver within the agreed term, it shall Customer thereof. Customer can agree in this case with a new delivery date or he gets the opportunity to terminate the Agreement without charge.
5 Vertiloom encourages Customer to inspect the products and it shows defects promptly, in writing or by e-mail to report. See further the article on guarantees and conformity.
6 Once the deliverables are delivered to the specified delivery address, the risk, where these products are transferred to the Customer. If expressly agreed otherwise, the risk is already on Customer. If the Customer decides to pick up the products, the risk is transferred to the transfer of the products.
7 Vertiloom is entitled to deliver a similar product of similar quality as the product ordered, if the order is no longer available. Customer is entitled to terminate the agreement free of charge and return the product without charge.
Right of withdrawal
1 Customer may terminate the Agreement with closed remote Vertiloom within 14 calendar days of receipt of the product, without giving any reason, to terminate charge. The period begins on the day after the Customer, or a pre-designated by him third party other than the carrier, the product has received, or:
• in the same order as Customer has ordered several products: the day on which Customer or a third party designated by, has received the final product.
• if the supply of a product consisting of multiple lots or pieces: the day on which Customer or a third party designated by, has received the last shipment or the last part;
• the contract is for regular delivery of goods during a certain period, the day on which Customer or a third party designated by the first product has received.
2 Only the direct cost of the return shipment will be borne by Customer. Customer must therefore itself to bear the return cost. If these costs are higher than the regular postage, Vertiloom gives an estimate of these costs.
Any fees paid by Customer for payment and shipping of the product to Customer will in return the entire order will be refunded to Customer.
3 Within the withdrawal period provided for in paragraph 1 Customer shall handle the product and packaging. Customer will only open the package and use the product only to the extent necessary to ascertain the nature, characteristics and performance of products. The assumption is that this inspection must not go over that Customer in a physical store would.
4 Customer is liable only for depreciation of the product that is the result of a way of dealing with the product beyond permitted in the preceding paragraph.
5 Customer may terminate the Agreement in accordance with paragraph 1 to send the period prescribed in this Article by the model withdrawal form (digital) to Vertiloom, or to express in an unequivocal manner to Vertiloom that he renounces the purchase. Vertiloom confirmed in the case of a digital report the receipt of such notification. After dissolution Customer 14 days to return the product. It is also possible to send the product back immediately within the cooling-off period specified in paragraph 1 of this Article, provided that the model withdrawal form or any other unequivocal withdrawal statement is enclosed.
Products can be returned to:
6 Already by Customer (forward) paid will as soon as possible but no later be returned to Customer in the same manner as that Customer has paid the order within 14 days after termination of the Agreement. If Customer has opted for a more expensive method of delivery than the cheapest standard delivery Vertiloom do not have to repay the additional costs for expensive
Unless Vertiloom offering the product to collect, Vertiloom may refrain repay Vertiloom to receive the product or demonstrate to Customer that he has returned the product, whichever is earlier.
7 The Website clearly time for the conclusion of the Agreement about whether or not to apply the right of withdrawal and mention any desired procedure.
1 Customer payments must meet Vertiloom according to the ordering process and possibly indicated on the Website payment methods. Vertiloom is free in the choice of offering payment methods and this may also change from time to time. In case of payment after delivery Customer a payment term of 14 days starting on the day after delivery.
Warranty and conformity
1 Vertiloom warrants that the products comply with the agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If specifically agreed Vertiloom also warrants that the product is suitable for other than normal use.
2 A by Vertiloom, manufacturer or importer does not affect the legal rights and claims that although the Customer under the Agreement and may invoke.
3 If the delivered product does not comply with the Agreement, Customer must then within a reasonable time after the defect was discovered Vertiloom set accordingly.
4 If Vertiloom the complaint founded, after consultation with the relevant products Customer repaired, replaced or refunded. The maximum compensation is equal to the price paid by the Customer about the product. This product is appealing to any damages not in the way.
5 Our seeds are made on the Vertiloom farm in a open pollination system. We try to avoid unwanted cross pollinations but we cannot exclude this fully. Some heirloom strains my show unstability since they are new hybrids or ongoing breeding projekts from world famous breeders.
If one customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and / or other aspects of the service Vertiloom, he can call upon Vertiloom, by e-mail or post a complaint. See the contact information at the bottom of the General Conditions.
2 Vertiloom gives Customer as soon as possible but in any case within 5 days of receipt of the complaint, a response to his complaint. If it is not possible to give a substantive or final response, Vertiloom will confirm within 5 days after the receipt of the complaint and give an indication of the period within which it expects to provide a substantive or final response to the complaint of the Customer.
1 Vertiloom process the personal data of the Customer in accordance with the privacy statement published on the Website.
1 The Agreement is governed by Dutch law.
2 To the extent not otherwise provided by mandatory law, any disputes that may arise from this Agreement will be submitted to the competent Dutch court in the district where Vertiloom is located.
3 If any provision of these Terms is found to be invalid, this shall not affect the validity of the entire Terms and Conditions. The parties will in that case, replace (a) new provision (s) determine, as closely as legally possible formalises the intent of the original provision.
4 The term "writing" in these Terms and Conditions also mean communication by email and fax, provided that the identity of the sender and the integrity of the mail is sufficiently established.
If after reading these questions Conditions have complaints or comments, please feel free to write to or e-mail us.
Phone number 056 32 33 58 (Belgium)