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Shipping & returning

SHIPPING METHODS & PRICES:

All shipments are shipped in a neutral protective foam envelope.
We ship from Belgium, via Bpost, usually within 48 hours after the payment confirmation of the order.

 

  • All orders within Europe from minimum 10 are sent FREE via normal regular Bpost.
  • All orders within Europe from minimum 50 are sent FREE via registered Bpost mail, including Track & Trace.
  • International orders from 15 minimum are sent FREE via regular Bpost mail.
  • International orders from 50 minimum are shipped FREE via registered Bpost mail, including Track & Trace.


Shipping rates - European orders less than 10 Euro:

  • Belgium normal: 1.5 , on average 2 - 5 days on the road.
  • Belgium registered: 7 , on average 2 - 5 days on the road.
  • Europe normal: 2 , on average 3 - 5 days on the road.
  • Europe registered: 8 , on average 3 - 5 days on the road.

 


Shipping rates - International orders less than 15 Euro:

  • World normal: 2.5 , on average 8 - 15 days on the road, depending on your location.
  • World registered: 9 , on average 8 - 15 days on the road, depending on your location.

 

The customer must at all times be aware of local legislation regarding the introduction of seeds. Seized shipments will never be refunded nor returned.
If you expect problems, contact us for more information before ordering.
[email protected]


Returns:

You have the right to return unopened packaging at your expense within 14 days of receipt to:

Vertiloom
Hulstersestraat 21
8710 Ooigem
Belgium

Since it is a living product, we no longer exchange after this period.

An approved return will be refunded to the customer without taking into account the shipping costs of the original order.



GRATIS VERZENDING

FREE SHIPPING

LIVRAISON GRATUITE

KOSTENLOSER VERSAND

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